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 Cancellations:
Cancellations will only be accepted in writing and should be sent to our reservations department (info@tulemar.com or Fax: (506) 2777-1579). The hotel will charge the following penalties to the clients in case of cancellations or no-shows
Group Cancellation, Easter Week and Peak Season policy:
Time |
Penalty |
90 days from the arrival date |
25% of the total amount of the reservation plus taxes, 16.39% |
80 days from the arrival date |
50% of the total amount of the reservation plus taxes, 16.39% |
70 days from the arrival date |
75% of the total amount of the reservation plus taxes, 16.39% |
60 days from the arrival date |
100% of the total amount of the reservation plus taxes, 16.39% |
Cancellation policy High Season:
Time |
Penalty |
60 days from the arrival date |
25% of the total amount of the reservation plus taxes, 16.39% |
50 days from the arrival date |
50% of the total amount of the reservation plus taxes, 16.39% |
40 days from the arrival date |
75% of the total amount of the reservation plus taxes, 16.39% |
30 days from the arrival date |
100% of the total amount of the reservation plus taxes, 16.39% |
Cancellation policy Green Season |
Time |
Penalty |
30
days from the arrival date |
25%
of the total amount of the reservation
plus taxes, 16.39% |
22
days from the arrival date |
50%
of the total amount of the reservation
plus taxes, 16.39% |
15
days from the arrival date |
75%
of the total amount of the reservation
plus taxes, 16.39% |
07
days from the arrival date |
100%
of the total amount of the reservation
plus taxes, 16.39% |
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